Ticket Delivery Delay: Please note tickets will not be delivered until the week of the event. Transfer will only be available through the MLB Ballpark App. You will be notified once tickets are available via the MLB Ballpark app to an account in the MLB Ballpark app with the email address used to purchase your ticket(s). If you're Ticketmaster account email is different from your MLB Ballpark email, you may need to create an account MLB Ballpark that coincides with that email. Detailed instructions on using the MLB Ballpark app, including email verification, viewing tickets and forwarding tickets, are available at Cubs. com/Ballpark App. For further assistance, please contact Wrigley Field Fan Services at (800) THE-CUBS or fanservices@cubs. com.
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